You must have an Return Merchandise Authorization number for your return to be processed.

Unsolicited returns cannot be processed.

If you are unsatisfied or have simply changed your mind about a purchase made on our website, we may be able to set up a return for you. Returns for refunds are available for purchases made directly from ArQ1™ for 30 days after the original purchase date.

To see if you are eligible for a return, please contact our Consumer Support team.

If you have any questions or need to obtain an RMA, you can reach us at:
· Email:
· United States customers (toll free): 1-877-229-0017